Computer Support Solutions

Active Technology offers three unique ActiveSupport packages aimed at maintaining your computer systems with minimum hassle and easy predictable payments.  Please take the time to compare the features and benefits of each computer maintenance package.  Click to view a high resolution ("hi-res") rich Adobe Acrobat document or low resolution ("lo-res") image detailing costs and service.  Select the File menu and then Print... where necessary.
 

Features
Benefits
(Free with every Personal Computer purchased)		 ActiveSupport
Download factsheet:
PDF (46Kb)		 ActiveSupportPLUS
Download factsheet:
PDF (48Kb)		 ActiveSupportPRO
Download factsheet:
PDF (48Kb)
Request quote on-line:
PRO form
Direct line to our jargon-free experts All of our engineers are highly technical and are able to speak in a manner that is helpful and non-intimidating.  Unlike speaking to a 'nerd' at a call centre, you'll be talking to the engineers that actually do the work. ActiveAssist. Check! ActiveSupport. Check! ActiveSupportPLUS. Check! ActiveSupportPRO. Check!
Technical Support Toll-line charged at £1.00/minute You're not interested in on-going support yet you want the security of having someone to help if you find yourself in a bind. ActiveAssist. Check!      
No toll number Eliminates the worry of escalating and unbound costs when using a toll number.   ActiveSupport. Check! ActiveSupportPLUS. Check! ActiveSupportPRO. Check!
Option of easy monthly payments Setting up a Standing Order allows you to spread the costs of support over the entire year.   ActiveSupport. Check! ActiveSupportPLUS. Check! ActiveSupportPRO. Check!
Priority email and telephone support You're interested in getting the fastest and most reliable support for the best value for money...look no further!  All ActiveSupport members are a Priority!   ActiveSupport. Check! ActiveSupportPLUS. Check! ActiveSupportPRO. Check!
Active's News-sheet Updates on Active Technology, the IT industry and special events.   ActiveSupport. Check! ActiveSupportPLUS. Check! ActiveSupportPRO. Check!
Guaranteed response times As we always say, “No computers = no business.“ Our non-Support response times could take up to 4 days.  With 4 or 8 hour response times, you'll have peace-of-mind.     ActiveSupportPLUS. Check! ActiveSupportPRO. Check!
Express Service cost for workshop diagnosis waived A fast diagnosis at no extra cost!  Jump the queue and get a response within 7 hours.     ActiveSupportPLUS. Check! ActiveSupportPRO. Check!
Discounted labour rates Receive at least 25% off both in-house and on-site labour - an offer too good to refuse!     ActiveSupportPLUS. Check! ActiveSupportPRO. Check!
No labour charge (dependent on quote) Complete peace-of-mind – you'll pay one monthly fee and that's all you'll ever see.       ActiveSupportPRO. Check!
Monthly preventative health checks A couple of hours preventative maintenance could save hundreds and even thousands of pounds in the long run!       ActiveSupportPRO. Check!
Features
Benefits
(Free with every Personal Computer purchased)		 ActiveSupport
Download factsheet:
PDF (46Kb)		 ActiveSupportPLUS
Download factsheet:
PDF (48Kb)		 ActiveSupportPRO
Download factsheet:
PDF (48Kb)
Request quote on-line:
PRO form

Why not get ActiveSupportPRO up and running now by completing our Computer Maintenance Quotation request form on-line?  A Technical Sales representative will come back to you with a competitive quote.

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