Computer Maintenance

Even the smallest business is beginning to recognise the utmost importance of Information Technology.  The time has long passed when if the computers were down, you could drag the old typewriter out of the cupboard.  Information is the blood of your business and Information Technology is the arteries; the means by which information is carried.  Put quite simply:

A high quality, responsive and preventative maintenance contract from people you can trust is critical to ensuring that your technology is working and information is flowing for you correctly - all the time!  Each contract is tailored to the client's individual requirements, very few needs are the same.  Download details on and read our editorial, Is Prevention Better Than Cure?

Quotation Request Form

Please complete this form to request a quotation for IT maintenance and tailor your package today!  Fields marked with a red * denote the bare minimum needed to give you a costing that closely matches your needs.

Your Details
Full Name * (include your title if you like)
Company Name
Telephone * (please include all area codes)
E-mail Address * (e.g. you@example.com)

Server Information
Number of Servers *
Approximate Age * (in years)	[ please select one ]            less than 1 1-2 2-4 4+ Mixed Unsure
Operating System *	[ please select one ]            NT Server 4.0 Windows 2000 Server SBS 4.5 SBS 2000 Other Mixed

Desktop Information
Number of Desktop PC's *
Approximate Age * (in years)	[ please select one ]            less than 1 1-2 2-4 4+ Mixed Unsure
Operating System *	[ please select one ]            Microsoft Windows 95 Microsoft Windows 98 Microsoft Windows ME Microsoft Windows NT Microsoft Windows 2000 Microsoft Windows XP Mix of 95/98/ME Mix of NT/2000/XP Mix of All

Portables Information
Number of Portables * (e.g. Laptops, Notebooks, PDA's)
Approximate Age * (in years)	[ please select one ]            less than 1 1-2 2-4 4+ Mixed Unsure
Operating System *	[ please select one ]            Microsoft Windows 95 Microsoft Windows 98 Microsoft Windows ME Microsoft Windows NT Microsoft Windows 2000 Microsoft Windows XP Mix of 95/98/ME Mix of NT/2000/XP Mix of All

Printers Information
Number of Printers (per make)	Model (e.g. 1200, C80)	Approx. Age (in years - or 'mixed' if applicable)
HP
Canon
Epson
Other

Infrastructure Information
Number of Connections * (per cabling type)	Hubs *	Switches *
Cat 5 / 5e / 6 points
BNC (Thin Ethernet) points		n/a

Internet Information
Number of computers that have e-mail / Internet access *
Is the Internet shared? *	[ please select one ]            No Yes, via Network/Server Yes, via Network/Router Unsure
Internet connection Method(s) (tick all that apply)	Modem ADSL ISDN Unsure
Name of Internet Service Provider (e.g. BT Openworld, Freeserve)

Support Information
Response Time Required *            [ please select one ]            4 Hour 8 Hour Next-day 2 Days	Remote Control Support & Diagnostics *            [ please select one ]            No Yes
Level of Cover Required *                                                  [ please select one ]            Full maintenance (full coverage for parts and labour) Classic Maintenance only (full coverage for labour, parts supplied at list) Retainer (subsidised labour, parts supplied at list) Ad-hoc (nothing covered cost wise, but guaranteed response time)

Additional Information
Comments or Questions (e.g. Special circumstances; Queries about information not addressed in this form; Suggestions)

Finalisation
* required information.  Thank you.  Remember, the more accurate information you're able to provide, the faster and more accurately we can provide a cost.  Please therefore take a moment to check through the form, then when you're ready click Send Request.

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