Testimonials

A sign of good business is positive feedback.  These extracts are from letters and e-mails received from clients moved to express their satisfaction.  It should go without saying the following reflects how confidently we work and the way in which we conduct our business, where honesty, integrity and approachability are the order of the day.

I know I told you this before. One of the many reasons why I enjoy working with you is that not only do we get the Active 'attention to detail' and 'smile', I also trust that when we request for a quote you have already done your best to make sure that it is a 'WIN-win' situation (the big WIN is our side, of course). I don't have to ask again if this is the best price. And, when a better price comes along, you let us know as well.

A big Thank You. Rest assured I will continue to think of Active Technology as my true business partner.


JM, extremely satisfied customer
A very well known and fruitful multinational computer company

Thank you so much for the cheque covering the cost of some of the prizes for the Calibre Golf Day Raffle, for which I am very pleased to acknowledge ...

We are most grateful for the support of Active Technology for what turned out to be a very successful day for Calibre

On behalf of everyone here at Calibre I extend our grateful appreciation of your generosity and friendship, which we value very highly.


Terry Taylor, Fundraising Officer
Calibre Cassette Library

Thank you most kindly for your assistance yesterday.

I am aware we have a maintenance contract, however, I would consider the promptness of your response and the professional help given was quite invaluable and improved what was already a stressful day.

I have a few things to consider over the weekend, but rest assured I will provide instructions to update our system [next month].

On a personal level, I have the utmost regard for all that you stand for and wish both [Darran] & Debbie well with all that you are striving for.


Colin Ball, Managing Director
Colmet Precision Limited

I would like to thank you and your team for enabling us to be up and running in as little time as possible and we look forward to a successful future working relationship with you.

Please pass on my thanks to [the engineers] for all their help.


Dawn L Hartwell, Company Secretary
Rodaway Managers Ltd.

I'd like to say another huge thank you to you and your company for your generous donation.


Andrew Grimley, Curriculum Co-ordinator
Thomley Activity Centre

read associated press release...

I would like to take this opportunity to thank you and all the team for the help that you have given me ...

In the short time I've owned the machine, I have printed, scanned, surfed the web, joined a chat-room, sent and received e-mail, installed a How To Type programme, and learnt some jargon ...

I was very gratified when the BT engineer expressed his liking for my screen and commented on the speed of every thing.

I'm sure to get hours of pleasure and years of service from this investment.


Ms C A Grimes
St Albans

I would like to take this opportunity to place on record my thanks for the outstanding service Belvoir received from Active Technology when we moved to our new address last week.

Because we had commissioned Active for this work, we were confident that this was one less thing to worry about during the relocation, but "the proof of the pudding" as they say "is in the eating."

To claim Active delivered is an understatement.  The decision and application of your staff reflects extremely well on your company and although we experienced a couple of technical hitches on our live day these were not show stoppers and were soon addressed by your staff in a friendly and helpful manner.

We will certainly be letting people know that Active Technology really do 'make computers make sense.'


Clive Harris, Partner
Belvoir!

Darran, Just a note to say thank you so much for speaking at our recent AGM.  The feedback that we received has been very positive and people liked the advice and top 5 tips that you gave.  Someone said to me that they were surprised as to how sensible you were for 'an IT person'.  I think this is praise.


Catherine Johnstone, former Chief Executive
Buckinghamshire Community Action

Just to thank you for saving my skin and fixing my machine so promptly and efficiently this week, at extremely short notice.  This really did help me out and I am very grateful.


William Dale
Predicate Ltd
 

May I take this opportunity to express how highly satisfied G.B. Kent are with you and your team at Active Technology for the excellent service we received in the purchase of our computer hardware.

Your quick responses and helpfulness were much appreciated and we now feel we now have the right equipment at excellent value for money.

We would have no hesitation in considering Active Technology for any future requirements.


Steve Davis, Systems Accountant
G.B. Kent & Sons PLC

Just a brief note to thank you so much for your caring and competent service when I was in the market for a complete computer system.  Not only did you recommend the best software for my use, but also installed it so I had an idiot-proof start to my learning curve.

I also need to thank you for being so supportive to my paraplegic friends when they chose to purchase a computer system from you.  It is a great comfort to know that there is a customer friendly computer business in Aylesbury that gives friendly and trustworthy service.


Enid Beck MBIM MIMgt MECI
Abbeyfield

May I express my sincere thanks for your sterling efforts in fulfilling our recent order for a PC workstation virtually overnight.

... thanks to all your staff for their dedication to such excellent customer service.


George L Higgins, IT Manager
Chemetall PLC

I submit this payment quickly as a gesture of goodwill, & by way of thanks for all your cooperation in helping to achieve rapid installation in less than perfect circumstances.


Paul McDonagh, Director
Aylesbury Secondary Metals
Darran, I wanted to thank you personally for getting the PC etc. together for us ... I do want you to know that we are very grateful for your help in getting together such an excellent piece of kit ... This is just another example of the extra level of service that you have offered to Calibre over many years now.  We value your interest in us very much.

John Palmer
Calibre Cassette Library

I wanted to write and thank you for making the possible nightmare of buying and a computer so painless for us!

We were very relieved when we got home and set up the computer ... to find everything so straight forward and user-friendly.

... It went to Derby on Sunday, where once installed it fired on all 12 cylinders immediately.


Shelley Marshall
Marshall & Fraser

This is just a quick note, thanking you, for all the marvellous guidance and assistance that you all have given to me since I bought this computer three weeks ago.

... but I want you to know that as a new user, your patience and guidance has been greatly appreciated and not once have I been made to feel stupid.

You've all taught me a great deal on how to get the best from this computer and my confidence is growing daily.


Sean Rathbone

We would positively welcome the opportunity to arrange contact with clients that have agreed to act as reference sites for the work that we have done over the years.  You may also be interested to read what our clients think about our website design division, Active MediaForge.


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